IN THIS EPISODE:

#164 - If only being a pet photographer meant dealing with just the pets. Turns out, being a pet photographer involves a whole lot of human interaction. And every time we interact with humans, there's an opportunity for communication lines to get crossed. 

The culprit for crossed lines is often a simple difference in communication styles. This week, guest Dorie Howell helps us decode our clients' styles—along with our own. You'll hear what makes an effective communicator, how to nudge people toward being more agreeable, and what communication habits to avoid at all cost! 🚫

What To Listen For:

• The seven common styles of communication
• How to become more assertive—and hence more effective
• Why you should be telling clients "why"
• When to choose email over phone calls (and save your sanity)
• The common terminology to drop from your vocab

If you work with humans in your business, or interact with them in your everyday life, this episode's for you!

Resources From This Episode:

• The Harmony Hangout (Dorie's coaching website)
• Dorie Howell on Instagram
• Never Split the Difference, by Chris Voss

• Connect with us on Instagram and YouTube.
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• Check out our recommended gear and favorite books.